Training is the most important contribution that CCLEC makes to this region as it strives to bring about greater harmonisation and unity of purpose within the Customs family of the Caribbean.

Over the years management training has been identified as a critical area for regional Customs administrations and to assist with this need, CCLEC has embarked on three initiatives to help improve leadership qualities and management competencies within Customs namely: Middle Management Training, Customs Management Training with Canberra University and the proposed Master Program with La Havre University.

These training initiatives are part of the efforts by CCLEC to support the Customs Renewal programme which is consistent with the CCLEC strategic training mission in promoting capacity building initiative including human resource management and development programmes for the benefit of member administrations.

CCLEC in collaboration with the UK and USA has recently completed a module for the middle management program.  The program which is a practical training seeks to enhance the performance of customs managers to cope with the ever increasing number of global and economic challenges.

The overall aim is to provide an opportunity for middle managers in Customs and Revenue Authorities to examine the key management roles and responsibilities in taking forward organizational objectives while maintaining high standards of performance and service delivery in the modern Customs environment. The program will compliment and underpin the accredited Customs Management Program which is scheduled to start in May 2010.

The first pilot for the program was conducted in Cayman Islands from February 8-19 2010, and was facilitated by trainers from UK and Barbados.  Sixteen senior management officers and one from St Kitts attended the training. A second pilot will take place in St Vincent from March 1-13, 2010.